{"key":"positive","value":23},{"key":"neutral","value":13},{"key":"negative","value":78}

{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":12}","{\"Company Reputation Brand Image\":9}"]},{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":7}","{\"Customer Service Responsiveness\":7}","{\"Customer Service Helpfulness\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":44}","{\"Product Quality Functionality\":32}","{\"Product Quality Description Accuracy\":10}"]}

{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":2.9}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":1.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":2.2}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":1.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.2}"}