{"key":"negative","value":21},{"key":"positive","value":4},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":13}","{\"Customer Service Responsiveness\":13}","{\"Customer Service Helpfulness\":7}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Durability\":3}","{\"Product Quality Materials Used\":2}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":5}","{\"Returns Refunds Ease Of Returns\":4}","{\"Returns Refunds Refund Timeliness\":2}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":4.5}"}