{"key":"positive","value":907},{"key":"negative","value":399},{"key":"neutral","value":140},{"key":"mixed","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":48}","{\"Customer Service Responsiveness\":46}","{\"Customer Service Helpfulness\":30}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":60}","{\"Delivery Shipping Timeliness\":54}","{\"Delivery Shipping Condition Arrival\":28}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":283}","{\"Product Quality Durability\":153}","{\"Product Quality Description Accuracy\":52}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":1.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":3.8}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.2,\"industry_avg_topic_rating\":2.7}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.8}"},{"key":"warranty_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":3.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":3.4}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":4.1}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":3.7}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.5}"},{"key":"warranty","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"}