{"key":"negative","value":96},{"key":"neutral","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":34}","{\"Customer Service Responsiveness\":34}","{\"Customer Service Helpfulness\":26}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":33}","{\"Delivery Shipping Timeliness\":30}","{\"Delivery Shipping Shipping Costs\":5}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":18}","{\"Returns Refunds Ease Of Returns\":16}","{\"Returns Refunds Clarity\":4}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}