{"key":"negative","value":44},{"key":"positive","value":5},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":18}","{\"Customer Service Responsiveness\":16}","{\"Customer Service Helpfulness\":11}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":11}","{\"Delivery Shipping Timeliness\":11}","{\"Delivery Shipping Tracking Information\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":11}","{\"Product Quality Durability\":5}","{\"Product Quality Aesthetics\":3}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.8}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.9}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":3.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"}