{"key":"negative","value":20},{"key":"positive","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":7}","{\"Customer Service Helpfulness\":7}","{\"Customer Service Responsiveness\":7}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Timeliness\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Durability\":5}","{\"Product Quality Functionality\":2}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.5}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"}