{"key":"positive","value":662},{"key":"negative","value":27},{"key":"neutral","value":22}

{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":5}","{\"Customer Service Overall Customer Service\":5}","{\"Customer Service Responsiveness\":5}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":10}","{\"Delivery Shipping Overall Delivery Shipping\":6}","{\"Delivery Shipping Condition Arrival\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":15}","{\"Product Quality Durability\":9}","{\"Product Quality Description Accuracy\":7}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":3.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.1}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.9}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.8}"}