{"key":"positive","value":190},{"key":"negative","value":7},{"key":"neutral","value":5}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Problem Resolution\":2}","{\"Customer Service Helpfulness\":2}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":2}","{\"Delivery Shipping Overall Delivery Shipping\":2}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":5}","{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Aesthetics\":1}"]}

{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.1}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.2}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":3.9}"}