{"key":"negative","value":941},{"key":"positive","value":296},{"key":"neutral","value":37}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":250}","{\"Customer Service Responsiveness\":246}","{\"Customer Service Helpfulness\":168}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":312}","{\"Product Quality Durability\":252}","{\"Product Quality Functionality\":192}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":209}","{\"Returns Refunds Ease Of Returns\":153}","{\"Returns Refunds Refund Timeliness\":64}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.3}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.1}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":3.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.9}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.9,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.9}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}