{"key":"negative","value":25},{"key":"neutral","value":2},{"key":"positive","value":3}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":11}","{\"Customer Service Overall Customer Service\":11}","{\"Customer Service Responsiveness\":11}"]},{"key":"Product Quality","value":["{\"Product Quality Durability\":13}","{\"Product Quality Overall Product Quality\":12}","{\"Product Quality Functionality\":11}"]},{"key":"Website User Experience","value":["{\"Website User Experience Overall Website User Experience\":1}","{\"Website User Experience Navigation\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":3.7}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"}