{"key":"negative","value":11},{"key":"positive","value":3}
{"key":"Communication Information","value":["{\"Communication Information Transparency\":1}","{\"Communication Information Overall Communication Information\":1}"]},{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":3}","{\"Customer Service Helpfulness\":2}","{\"Customer Service Responsiveness\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Functionality\":3}","{\"Product Quality Materials Used\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}