{"key":"positive","value":81},{"key":"negative","value":49},{"key":"neutral","value":2}

{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":5}","{\"Company Reputation Brand Image\":3}"]},{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":27}","{\"Customer Service Responsiveness\":22}","{\"Customer Service Helpfulness\":18}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Overall Pricing Value For Money\":7}","{\"Pricing Value For Money Value Proposition\":7}","{\"Pricing Value For Money Pricing Fairness\":7}"]}

{"key":"communication_information","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":1.6}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"presentation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":3.6}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":3.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.9}"}