{"key":"positive","value":689},{"key":"negative","value":9},{"key":"neutral","value":2}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":2}","{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Friendliness\":2}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Overall Delivery Shipping\":4}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Durability\":2}","{\"Product Quality Functionality\":1}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.5}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.9}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.8}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.3}"}