{"key":"positive","value":744},{"key":"negative","value":189},{"key":"neutral","value":67}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":27}","{\"Customer Service Overall Customer Service\":27}","{\"Customer Service Helpfulness\":24}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":31}","{\"Delivery Shipping Overall Delivery Shipping\":28}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":126}","{\"Product Quality Functionality\":100}","{\"Product Quality Durability\":42}"]}

{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.1}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.6}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.6}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"}