{"key":"negative","value":47},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":30}","{\"Customer Service Responsiveness\":29}","{\"Customer Service Helpfulness\":18}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":6}","{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":9}","{\"Product Quality Functionality\":7}","{\"Product Quality Durability\":1}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.6}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":4.5}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"}