{"key":"negative","value":5}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":2}","{\"Customer Service Problem Resolution\":2}","{\"Customer Service Overall Customer Service\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":1}"]},{"key":"Trust Security","value":["{\"Trust Security Overall Trust Security\":1}","{\"Trust Security Data Protection\":1}"]}
{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}