{"key":"positive","value":2493},{"key":"negative","value":511},{"key":"neutral","value":43}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":78}","{\"Customer Service Overall Customer Service\":78}","{\"Customer Service Helpfulness\":58}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":140}","{\"Product Quality Durability\":118}","{\"Product Quality Materials Used\":87}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":205}","{\"Returns Refunds Ease Of Returns\":159}","{\"Returns Refunds Clarity\":55}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.2,\"industry_avg_topic_rating\":2.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.2}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.4,\"industry_avg_topic_rating\":4.0}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"}