{"key":"positive","value":949},{"key":"negative","value":226},{"key":"neutral","value":28}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":82}","{\"Customer Service Responsiveness\":81}","{\"Customer Service Helpfulness\":55}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":29}","{\"Delivery Shipping Overall Delivery Shipping\":27}","{\"Delivery Shipping Carrier Performance\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":97}","{\"Product Quality Functionality\":72}","{\"Product Quality Durability\":59}"]}

{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":2.6}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.5}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.2}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.4}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":3.3}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.7}"}