{"key":"negative","value":31},{"key":"neutral","value":6}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":14}","{\"Customer Service Overall Customer Service\":14}","{\"Customer Service Helpfulness\":9}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Overall Delivery Shipping\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":12}","{\"Product Quality Functionality\":11}","{\"Product Quality Durability\":8}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}