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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":15}","{\"Customer Service Responsiveness\":15}","{\"Customer Service Helpfulness\":10}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Timeliness\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":12}","{\"Product Quality Functionality\":11}","{\"Product Quality Durability\":8}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":1.5}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":3.4}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.1}"}