{"key":"negative","value":3}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":1}","{\"Customer Service Responsiveness\":1}","{\"Customer Service Overall Customer Service\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Description Accuracy\":1}","{\"Product Quality Overall Product Quality\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Refund Timeliness\":1}","{\"Returns Refunds Overall Returns Refunds\":1}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.5}"}