{"key":"negative","value":5}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":1}","{\"Customer Service Overall Customer Service\":1}","{\"Customer Service Responsiveness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Description Accuracy\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Refund Timeliness\":2}","{\"Returns Refunds Overall Returns Refunds\":2}","{\"Returns Refunds Ease Of Returns\":1}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.5}"}