{"key":"positive","value":12},{"key":"negative","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":3}","{\"Customer Service Responsiveness\":3}","{\"Customer Service Helpfulness\":2}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Carrier Performance\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Timeliness\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":1.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"}