{"key":"negative","value":5},{"key":"positive","value":1}
{"key":"Customer Service","value":["{\"Customer Service Friendliness\":1}","{\"Customer Service Overall Customer Service\":1}","{\"Customer Service Responsiveness\":1}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Timeliness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Functionality\":2}","{\"Product Quality Durability\":2}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":4.5}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.8}"}