{"key":"negative","value":47}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":17}","{\"Customer Service Overall Customer Service\":17}","{\"Customer Service Helpfulness\":15}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":8}","{\"Delivery Shipping Timeliness\":7}","{\"Delivery Shipping Condition Arrival\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":14}","{\"Product Quality Durability\":11}","{\"Product Quality Functionality\":7}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}