{"key":"negative","value":12},{"key":"positive","value":2}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":7}","{\"Customer Service Responsiveness\":7}","{\"Customer Service Helpfulness\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Durability\":3}","{\"Product Quality Materials Used\":2}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.7}"}