{"key":"negative","value":83},{"key":"neutral","value":6}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":50}","{\"Customer Service Responsiveness\":49}","{\"Customer Service Helpfulness\":42}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":8}","{\"Delivery Shipping Overall Delivery Shipping\":8}","{\"Delivery Shipping Carrier Performance\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":16}","{\"Product Quality Durability\":13}","{\"Product Quality Functionality\":13}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.9}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":3.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":3.7}"}