{"key":"negative","value":449},{"key":"positive","value":143},{"key":"neutral","value":16}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":282}","{\"Customer Service Responsiveness\":267}","{\"Customer Service Helpfulness\":241}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":81}","{\"Delivery Shipping Timeliness\":79}","{\"Delivery Shipping Carrier Performance\":22}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":21}","{\"Product Quality Durability\":15}","{\"Product Quality Functionality\":13}"]}

{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.6,\"industry_avg_topic_rating\":4.2}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.2}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.7}"}