{"key":"negative","value":33},{"key":"positive","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":16}","{\"Customer Service Responsiveness\":16}","{\"Customer Service Helpfulness\":14}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":9}","{\"Delivery Shipping Overall Delivery Shipping\":9}","{\"Delivery Shipping Condition Arrival\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Description Accuracy\":1}","{\"Product Quality Materials Used\":1}"]}
{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.3}"}