{"key":"negative","value":338},{"key":"neutral","value":68}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":64}","{\"Customer Service Responsiveness\":59}","{\"Customer Service Helpfulness\":42}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":153}","{\"Delivery Shipping Timeliness\":152}","{\"Delivery Shipping Tracking Information\":12}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":39}","{\"Product Quality Description Accuracy\":11}","{\"Product Quality Functionality\":9}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":1.6}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":1.8}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.9}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":3.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":4.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":3.9}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":4.1}"}