{"key":"negative","value":226},{"key":"positive","value":43},{"key":"neutral","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":84}","{\"Customer Service Responsiveness\":83}","{\"Customer Service Helpfulness\":73}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":45}","{\"Delivery Shipping Timeliness\":45}","{\"Delivery Shipping Carrier Performance\":13}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":48}","{\"Returns Refunds Refund Timeliness\":32}","{\"Returns Refunds Ease Of Returns\":24}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":2.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.1}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.2}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.6}"}