{"key":"negative","value":274},{"key":"positive","value":50},{"key":"neutral","value":5}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":97}","{\"Customer Service Responsiveness\":96}","{\"Customer Service Helpfulness\":83}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":55}","{\"Delivery Shipping Overall Delivery Shipping\":55}","{\"Delivery Shipping Carrier Performance\":16}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":60}","{\"Returns Refunds Refund Timeliness\":41}","{\"Returns Refunds Ease Of Returns\":33}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.2}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":4.2}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.1}"}