{"key":"negative","value":4},{"key":"positive","value":2}
{"key":"Customer Service","value":["{\"Customer Service Availability\":1}","{\"Customer Service Responsiveness\":1}","{\"Customer Service Overall Customer Service\":1}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":2}","{\"Delivery Shipping Overall Delivery Shipping\":2}","{\"Delivery Shipping Shipping Costs\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Durability\":1}","{\"Product Quality Overall Product Quality\":1}","{\"Product Quality Functionality\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"}