{"key":"negative","value":18}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":7}","{\"Customer Service Responsiveness\":7}","{\"Customer Service Helpfulness\":5}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Overall Pricing Value For Money\":7}","{\"Pricing Value For Money Pricing Fairness\":7}","{\"Pricing Value For Money Value Proposition\":5}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.1}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}