{"key":"negative","value":28},{"key":"positive","value":10},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":11}","{\"Customer Service Responsiveness\":10}","{\"Customer Service Helpfulness\":9}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":2}","{\"Delivery Shipping Shipping Costs\":1}","{\"Delivery Shipping Timeliness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":12}","{\"Product Quality Durability\":9}","{\"Product Quality Functionality\":8}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"}