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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":25}","{\"Customer Service Responsiveness\":21}","{\"Customer Service Helpfulness\":16}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":10}","{\"Delivery Shipping Timeliness\":10}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":27}","{\"Product Quality Overall Product Quality\":26}","{\"Product Quality Durability\":18}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":3.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":3.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":3.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.7}"}