{"key":"positive","value":15},{"key":"negative","value":65},{"key":"neutral","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":34}","{\"Customer Service Responsiveness\":30}","{\"Customer Service Helpfulness\":23}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":14}","{\"Delivery Shipping Timeliness\":13}","{\"Delivery Shipping Tracking Information\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":10}","{\"Product Quality Description Accuracy\":4}","{\"Product Quality Durability\":4}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":4.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"}