{"key":"positive","value":15},{"key":"negative","value":75},{"key":"neutral","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":40}","{\"Customer Service Responsiveness\":36}","{\"Customer Service Helpfulness\":27}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":14}","{\"Delivery Shipping Timeliness\":13}","{\"Delivery Shipping Tracking Information\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":15}","{\"Product Quality Durability\":10}","{\"Product Quality Functionality\":7}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":4.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}