{"key":"negative","value":254},{"key":"positive","value":30},{"key":"neutral","value":12}

{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":73}","{\"Company Reputation Brand Image\":53}"]},{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":75}","{\"Customer Service Responsiveness\":69}","{\"Customer Service Helpfulness\":60}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":69}","{\"Delivery Shipping Overall Delivery Shipping\":63}","{\"Delivery Shipping Tracking Information\":7}"]}

{"key":"company_reputation","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":1.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":1.6}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":1.5}"}