{"key":"neutral","value":13},{"key":"negative","value":76}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":23}","{\"Customer Service Responsiveness\":15}","{\"Customer Service Helpfulness\":8}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":30}","{\"Delivery Shipping Overall Delivery Shipping\":30}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":10}","{\"Product Quality Durability\":7}","{\"Product Quality Materials Used\":3}"]}

{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":2.7}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.4}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.9,\"industry_avg_topic_rating\":4.5}"}