{"key":"negative","value":50},{"key":"positive","value":14},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":23}","{\"Customer Service Overall Customer Service\":23}","{\"Customer Service Helpfulness\":17}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":2}","{\"Delivery Shipping Timeliness\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":23}","{\"Product Quality Durability\":19}","{\"Product Quality Functionality\":17}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":4.2}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":4.3}"}