{"key":"negative","value":653},{"key":"positive","value":197},{"key":"neutral","value":19}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":280}","{\"Customer Service Responsiveness\":269}","{\"Customer Service Helpfulness\":225}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":112}","{\"Delivery Shipping Timeliness\":111}","{\"Delivery Shipping Tracking Information\":16}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":133}","{\"Returns Refunds Ease Of Returns\":83}","{\"Returns Refunds Refund Timeliness\":66}"]}
{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.1}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"}