{"key":"negative","value":38},{"key":"neutral","value":2}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":22}","{\"Customer Service Responsiveness\":19}","{\"Customer Service Helpfulness\":18}"]},{"key":"Payment Options","value":["{\"Payment Options Overall Payment Options\":3}","{\"Payment Options Variety\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":8}","{\"Product Quality Durability\":7}","{\"Product Quality Functionality\":4}"]}

{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.7}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":4.2}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.6}"}