{"key":"positive","value":1213},{"key":"negative","value":725},{"key":"neutral","value":59}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":285}","{\"Customer Service Responsiveness\":266}","{\"Customer Service Helpfulness\":212}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":82}","{\"Delivery Shipping Overall Delivery Shipping\":82}","{\"Delivery Shipping Tracking Information\":11}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Pricing Fairness\":188}","{\"Pricing Value For Money Overall Pricing Value For Money\":184}","{\"Pricing Value For Money Value Proposition\":75}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":1.9}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.1}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.6,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":4.1}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}