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{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":6}","{\"Customer Service Overall Customer Service\":6}","{\"Customer Service Helpfulness\":4}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Overall Delivery Shipping\":4}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":14}","{\"Product Quality Durability\":10}","{\"Product Quality Functionality\":4}"]}
{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"}