{"key":"negative","value":46},{"key":"positive","value":18},{"key":"neutral","value":1}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":17}","{\"Customer Service Responsiveness\":15}","{\"Customer Service Helpfulness\":10}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":11}","{\"Product Quality Durability\":8}","{\"Product Quality Materials Used\":6}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":16}","{\"Returns Refunds Ease Of Returns\":9}","{\"Returns Refunds Refund Timeliness\":8}"]}

{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":2.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.2}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.0}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.4}"}