{"key":"positive","value":1240},{"key":"negative","value":96},{"key":"neutral","value":52}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":33}","{\"Customer Service Overall Customer Service\":32}","{\"Customer Service Helpfulness\":17}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":56}","{\"Delivery Shipping Overall Delivery Shipping\":49}","{\"Delivery Shipping Tracking Information\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Aesthetics\":4}","{\"Product Quality Description Accuracy\":2}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":4.0}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.8}"}