{"key":"neutral","value":10},{"key":"positive","value":93},{"key":"negative","value":49}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":14}","{\"Customer Service Responsiveness\":13}","{\"Customer Service Helpfulness\":11}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":9}","{\"Delivery Shipping Overall Delivery Shipping\":8}","{\"Delivery Shipping Tracking Information\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":23}","{\"Product Quality Functionality\":16}","{\"Product Quality Durability\":12}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":3.8}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":4.4}"}