{"key":"positive","value":333},{"key":"negative","value":41},{"key":"neutral","value":6}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":20}","{\"Customer Service Responsiveness\":20}","{\"Customer Service Helpfulness\":13}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":14}","{\"Delivery Shipping Overall Delivery Shipping\":12}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Durability\":2}","{\"Product Quality Functionality\":2}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.3}"}