{"key":"negative","value":2},{"key":"positive","value":3}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":1}","{\"Customer Service Responsiveness\":1}","{\"Customer Service Availability\":1}"]},{"key":"Website User Experience","value":["{\"Website User Experience Overall Website User Experience\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.6}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"}