{"key":"positive","value":935},{"key":"negative","value":257},{"key":"neutral","value":13}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":29}","{\"Customer Service Overall Customer Service\":28}","{\"Customer Service Helpfulness\":17}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":24}","{\"Delivery Shipping Timeliness\":23}","{\"Delivery Shipping Carrier Performance\":4}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":44}","{\"Returns Refunds Ease Of Returns\":31}","{\"Returns Refunds Clarity\":8}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":4.1}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":2.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":3.3}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"}