{"key":"positive","value":692},{"key":"negative","value":220},{"key":"neutral","value":9}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":104}","{\"Customer Service Responsiveness\":102}","{\"Customer Service Helpfulness\":66}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":52}","{\"Delivery Shipping Overall Delivery Shipping\":51}","{\"Delivery Shipping Tracking Information\":5}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":161}","{\"Returns Refunds Ease Of Returns\":107}","{\"Returns Refunds Refund Timeliness\":52}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":3.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":2.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.1}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.2}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":3.6}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.6}"}