{"key":"negative","value":113},{"key":"positive","value":3}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":74}","{\"Customer Service Responsiveness\":70}","{\"Customer Service Helpfulness\":53}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":2}","{\"Delivery Shipping Timeliness\":1}","{\"Delivery Shipping Condition Arrival\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":33}","{\"Product Quality Durability\":25}","{\"Product Quality Functionality\":23}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.9}"}