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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":166}","{\"Customer Service Responsiveness\":160}","{\"Customer Service Helpfulness\":141}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":162}","{\"Delivery Shipping Timeliness\":159}","{\"Delivery Shipping Carrier Performance\":28}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":100}","{\"Returns Refunds Ease Of Returns\":57}","{\"Returns Refunds Refund Timeliness\":51}"]}
{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":3.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":3.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.1}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.6,\"industry_avg_topic_rating\":4.2}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":2.2}"}